Admin Portal – Modify Hunt Groups

In this guide, you will find Introduction to Hunt Groups, Hunt Group Profile & Settings, Configure Forwarding Settings, Configure Business Settings.

Configuring Call Queues

In this guide, you will find Introduction to Call Queues, Call Queue Settings, Agent Assignments, Overflow Settings, and Queue Reports.

Modify Hunt Groups

In this guide, you will find Introduction to Hunt Groups, Hunt Group Settings, Assigning the Call Distribution Policy, Configure Business Settings.

My Account – Manage Auto Attendants

In this guide you will find Introduction to Manage Auto Attendants, Auto Attendant Profiles, Modify the Dialing Menus, Utilization Report and Greetings.