Calling User Portal – Unidentified Caller

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What you need to know:

The Reject Unidentified Caller feature enables business and individuals to reject all calls that have an unidentified caller id.

Introduction

You are busy enough managing customers, employees, meeting, etc. Fielding random solicitation calls from unknown callers is not what you need. These calls are a disruptive and anti-productive. The Reject Unidentified Caller feature enables business and individuals to reject all calls that have an unidentified caller id.

This article provides details on the following Unidentified Caller related topics.

Feature Prerequisites

Before the Unidentified Caller feature can be used the following conditions must be met:

  • At least one inbound number must be available to be assigned to a station (Premium, Standard, Hosted Square Key, or Hosted PRI – User).

Feature Setup

  1. Log in to the Calling User Portal.
  2. Go to the Call Settings page.
  3. Select Anonymous Call Rejection. To enable, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from grayscale. To disable, click on the toggle button again, when disabled, it should change from color back to grayscale.
  4. Click the Save button.

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