My Phone Portal – FED Log In Overview

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Signing into the My Phone Portal

You can log into the My Phone Portal in two ways, with a PIV Card is applicable or with your username and password.

Logging in Using PIV

A US Federal Government Employee end user who is using the My Phone Portal may have been issued a Personal Identity Verification (PIV) card to authenticate to Government IT systems. If you were issued a PIV card, please follow the steps below rather than using a username and password for authentication purposes.

  1. Locate and open the URL for the My Phone Portal. At the Login Screen, click the PIV icon to choose the PIV Login option.
  2. Click image for large view
  3. Make sure your PIV card is in the Card Reader. Once your card is in the reader, click on Authenticate PIV Card within the image.
  4. At the login screen, select the certificate that you normally use to log into your computer. If one or more is located on the card, select the one you wish to use.
  5. Once selected, a popup window will appear, enter your memorized PIN and click the OK button.
  6. Click image for large view

    Please Note: The card automatically clears all contents if the wrong PIN is repeatedly entered.

  7. The program will them use the PIN to access to the PIV card and retrieve the selected X.509 certificate.
  8. The program will then send the certificate in the logon sequence to Cisco BroadCloud, which will verify the certificate for correctness, ensure that the certificate has not expired or been revoked, extract the user’s identity from the certificate, and log the user onto the My Phone Portal.

Logging in Without Using PIV

  1. If you are a user without a PIV Card, you can log into the My Phone Portal by inputting the Username Password.
  2. Once both have been inputted in the appropriate fields, click the Sign In Button.
  3. Click image for large view

Upon sign-in, you will be routed to the Dashboard’s Homepage. The Dashboard is organized into five primary tabs: My Messages, My Features, My Rules, My Numbers, and My Call History.