Calling User Portal – Block my Caller ID for Forwarded Calls

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Introduction to Block my Caller ID for Forwarded Calls

The Block my Call ID for Forwarded Calls feature allows you to block your phones identify to external parties when receiving a transferred or forwarded call. Callers will see “anonymous” if they have the Connected Line Presentation feature. This feature will not block your identity for internal calls from within your Enterprise or Site.

Configuring Block My Caller ID

  1. From the My Phone Next Portal, click on the Call Settings page.
  2. Then select the Additional Features tab within the Call Setting page.
  3. To enable Block my Caller ID for Forwarded Calls, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from grayscale. To disable, click on the toggle button again, when disabled, it should change from color back to grayscale.
  4. Click the Save button.

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