UC-One Connect – How to Send an Announcement

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What you need to know:

Adding efficiency through the introduction of Auto Attendants to automatically route calls or the use of the Monitoring feature to increase the visibility of a user’s phone status are common benefits of the BroadSoft service.

Introduction

You can send a one-way announcement to a contact or a group. This feature allows you to send a one-way group announcement without being inundated in chat messages. For example, you can announce to your team that the team meeting is cancelled on Friday. Your group will see the announcement but will not be able to respond.

 

How to Send a Contact an Announcement

  1. To send an announcement to a contact, from the messages view, tap Options next to the pencil icon.
  2. Click image for large view
  3. Select New Announcement.
  4. Click image for large view

 

How to Send a Group Announcement

  1. To send an announcement to a group, go to the Groups tab from the menu.
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  3. Select the group you would like to communicate to.
  4. Select Options in the top, right-hand corner.
  5. Click image for large view
  6. Then, select New Announcement.
  7. Click image for large view
  8. Enter your announcement and tap Send. The message will be sent as a broadcast to the group.