UC-One Connect – How to place a voice or video call

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What you need to know:

Adding efficiency through the introduction of Auto Attendants to automatically route calls or the use of the Monitoring feature to increase the visibility of a user’s phone status are common benefits of the BroadSoft service.

Introduction

Connect allows you to place and receive business calls over the cellular network using your business phone number. This article provides details on placing voice and video calls.

 

How to Place a Voice Call

  1. Tap the Directory and search for the person you want to call.
  2. Tap the contact’s name, then tap the Call icon.
  3. Click image for large view
  4. Then, select Voice Call.
  5. Click image for large view

 

How to Place a Video Call

  1. Tap the Directory and search for the person you want to call.
  2. Tap the contact’s name, then tap the Call icon.
  3. Click image for large view
  4. Then, select Video Call.
  5. Click image for large view

How to Place a Call from Chat

You can also initiate a call from a chat message. From the chat window, tap the Call phone icon.

Click image for large view

Please note: Depending on your settings, the app may ask you how to place the outbound call.