Calling User Portal – Business Continuity

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What you need to know:

This feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as power outage, failed Internet connection, or wiring problem.

Introduction

This feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as power outage, failed Internet connection, or wiring problem.
 
This feature can be configured from the Calling User portal.

Note: Only the site administrator can setup users in the Calling User portal. Ask your site administrator if you do not have access into the Calling User portal.


To set up your Business Continuity settings:

  1. From the Calling User Portal, click on the Call Settings page.
  2. Select Business Continuity from your list of features. To enable, click on the toggle button to the right of the text. When it’s enabled, it will turn to color from gray-scale. To disable, click on the toggle button again, when disabled, it should change from color back to gray-scale.
  3. Input a valid number.
  4. Click the Save button.

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